FAQ solutions
FAQs in Freshdesk
Yes! You don't need an appointment or an account prior to visiting our offices. If you wish to make a purchase in excess of AUD $5,000 you will need to...
Thu, 25 Jul, 2019 at 10:30 AM
If you attend our office and purchase metal up to $5,000, personal identification is not required. If your purchase is $5,000 or more we require you to ...
Thu, 25 Jul, 2019 at 11:04 AM
In Store Payment options available: Cash - Australian Dollars only. EFTPOS - Cards often have a $1,000 daily limit, please check limits before payment. G...
Thu, 25 Jul, 2019 at 11:04 AM
Selling metal from your storage account If you wish to sell ABC Pool Allocated Product, ABC Premium Product or ABC Secure Product, you can easily sell it b...
Thu, 25 Jul, 2019 at 10:37 AM
If you've forgotten your password you can re-set it via our website.
Thu, 25 Jul, 2019 at 10:40 AM
Generally, ABC Bullion will hold your metal for 14 business days from the date that your payment clears. We do ask that you make arrangements to collect at...
Thu, 25 Jul, 2019 at 10:41 AM
Secure Delivery To Your Door We have clients all over the world, so we understand the importance of a delivery service which can get your investments to you...
Thu, 25 Jul, 2019 at 10:43 AM
We have four different product and storage options available to you. These are: ABC Pool Allocated Product Storage ABC Bullion Pool Allocated Product is th...
Thu, 25 Jul, 2019 at 10:58 AM
Storage statements and storage invoices are automatically sent out to clients at the end of each quarter (every three months). Audits of our physical metal...
Thu, 25 Jul, 2019 at 11:00 AM
The spot price is the current trading price of the metal as listed on the metal exchanges, which we use as a benchmark for our pricing. The spot price is ba...
Thu, 25 Jul, 2019 at 11:01 AM